Taya555 Privacy Policy

1 Introduction

Taya555 ("we," "us," or "the Platform") is committed to protecting the privacy and personal data of all players and visitors who use the Taya555 online gaming platform. This Privacy Policy describes our practices regarding the collection, use, storage, sharing, and protection of personal data in connection with the operation of taya555.app.

This Policy is drafted in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as well as the guidelines issued by the National Privacy Commission (NPC). Taya555 takes its obligations under Philippine data privacy law seriously and has implemented appropriate technical and organizational measures to ensure the security and confidentiality of all personal data it processes.

This Privacy Policy should be read together with the Taya555 Terms and Conditions, which govern your use of the platform. Capitalized terms not defined in this Policy have the meanings given to them in the Terms and Conditions.

2 Data Controller

For the purposes of the Data Privacy Act of 2012, Taya555 acts as the personal information controller in respect of the personal data it collects from players and visitors to the platform. As personal information controller, Taya555 determines the purposes and means of processing your personal data.

Where Taya555 engages third-party service providers to process personal data on its behalf (for example, payment processors or identity verification providers), those parties act as personal information processors and are bound by contractual obligations to process data only in accordance with Taya555's instructions and this Privacy Policy.

3 Personal Data We Collect

Taya555 collects the following categories of personal data:

3.1 Identity and Contact Data

• Full legal name;
• Date of birth (for age verification purposes);
• Residential address (including city, province, and postal code);
• Email address;
• Mobile phone number;
• Government-issued identification document details (e.g., Philippine National ID, passport, driver's license).

3.2 Financial Data

• Payment method details (e.g., GCash account number, PayMaya account number, BPI/BDO/Metrobank account details);
• Transaction history, including deposit and withdrawal records;
• Account balance information.

3.3 Gaming Activity Data

• Game history and wagering records;
• Session duration and login timestamps;
• Bonus and promotional activity;
• Responsible gaming settings and self-exclusion records.

3.4 Technical and Usage Data

• IP address and approximate geographic location;
• Device type, operating system, and browser information;
• Pages visited and features used on the platform;
• Cookies and similar tracking technology data (see Section 10).

3.5 Communications Data

• Records of communications between you and Taya555 customer support;
• Feedback, complaints, and dispute records.

4 How We Collect Your Data

Taya555 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in promotions;
• Automated collection: Technical and usage data collected automatically when you access and use the Taya555 platform, including through cookies and similar technologies;
• Third-party sources: Identity verification and fraud prevention data received from third-party KYC and anti-money laundering service providers, where permitted by law.

5 Purposes of Processing

Taya555 processes your personal data for the following purposes:

6 Legal Basis for Processing

Taya555 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our obligations under the Terms and Conditions, including account management, payment processing, and game provision;
• Legal obligation: Processing required to comply with applicable laws and regulations, including PAGCOR guidelines, anti-money laundering laws, and tax reporting obligations;
• Legitimate interests: Processing necessary for fraud prevention, platform security, responsible gaming monitoring, and improvement of our services, where such interests are not overridden by your rights;
• Consent: Where we rely on your consent for specific processing activities (such as optional marketing communications), you may withdraw that consent at any time by contacting customer support.

7 Data Sharing and Disclosure

7.1 Service Providers

Taya555 may share your personal data with trusted third-party service providers who assist in the operation of the platform, including payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank), identity verification providers, fraud detection services, and IT infrastructure providers. These parties are contractually bound to process your data only as instructed by Taya555 and in accordance with applicable data privacy laws.

7.2 Regulatory and Law Enforcement Authorities

Taya555 may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other competent Philippine government authorities where required by law, court order, or regulatory directive. Taya555 will endeavor to notify you of any such disclosure where legally permitted to do so.

7.3 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of Taya555's assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity prior to your data being transferred.

7.4 No Sale of Personal Data

Taya555 does not sell, rent, or otherwise commercially exploit your personal data to any third party for marketing or advertising purposes. Your data is used solely to operate, maintain, and improve the Taya555 platform and to fulfill our legal obligations.

8 Data Retention

Taya555 retains your personal data for as long as your account remains active and for such additional period as is necessary to fulfill the purposes described in this Privacy Policy, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.

In general, Taya555 applies the following retention periods:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with PAGCOR and AMLC record-keeping requirements;
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction;
• Gaming activity data: Retained for a minimum of three (3) years from the date of the activity;
• Customer support communications: Retained for a minimum of two (2) years from the date of the communication;
• Technical and usage data: Retained for up to twelve (12) months from collection, unless required for longer for security or legal purposes.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with Taya555's data disposal procedures.

9 Data Security

Taya555 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Encryption of data in transit using Transport Layer Security (TLS) protocols;
• Encryption of sensitive data at rest using industry-standard encryption algorithms;
• Access controls limiting personal data access to authorized personnel on a need-to-know basis;
• Regular security assessments and vulnerability testing of the Taya555 platform;
• Staff training on data privacy and security obligations;
• Incident response procedures for detecting, reporting, and managing personal data breaches.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, Taya555 will notify the National Privacy Commission and, where required, affected players in accordance with the Data Privacy Act of 2012 and NPC Circular No. 16-03.

10 Cookies & Tracking Technologies

10.1 What Are Cookies

Cookies are small text files placed on your device when you visit the Taya555 platform. They allow the platform to recognize your device, remember your preferences, and collect information about how you use the site. Taya555 uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

10.2 Types of Cookies Used

• Strictly necessary cookies: Required for the platform to function correctly, including maintaining your login session and processing transactions. These cannot be disabled.
• Functional cookies: Remember your preferences and settings to provide a more personalized experience on the Taya555 platform.
• Analytics cookies: Collect anonymized information about how players use the platform, helping Taya555 identify areas for improvement.
• Security cookies: Used to detect and prevent fraudulent activity and unauthorized access to player accounts.

10.3 Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Taya555 platform. Strictly necessary cookies cannot be disabled as they are essential for the platform to operate.

11 Your Data Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by Taya555:

• Right to be informed: You have the right to be informed about how your personal data is collected and processed, as set out in this Privacy Policy;
• Right of access: You have the right to request a copy of the personal data Taya555 holds about you;
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you;
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to object: You have the right to object to the processing of your personal data where we rely on legitimate interests as the legal basis for processing;
• Right to data portability: You have the right to receive your personal data in a structured, commonly used format where technically feasible;
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact the Taya555 Data Privacy Officer using the contact details provided in Section 15 of this Policy. Taya555 will respond to all verified requests within the timeframes prescribed by the Data Privacy Act of 2012.

12 Minors and Age Restriction

The Taya555 platform is strictly intended for individuals who are 21 years of age or older. Taya555 does not knowingly collect personal data from individuals under the age of 21. If Taya555 becomes aware that personal data has been collected from a person under 21, that data will be deleted promptly and the associated account will be closed.

If you are a parent or guardian and believe that a minor has registered on the Taya555 platform or provided personal data without your consent, please contact us immediately at the details provided in Section 15.

13 Cross-Border Data Transfers

Where Taya555 transfers personal data outside of the Philippines (for example, to cloud infrastructure providers or international service providers), such transfers are conducted in accordance with the Data Privacy Act of 2012 and applicable NPC regulations. Taya555 ensures that appropriate safeguards are in place to protect your personal data during any such transfer, including contractual data protection clauses with the receiving party.

Taya555 will not transfer your personal data to a jurisdiction that does not provide an adequate level of data protection without first implementing appropriate safeguards and, where required, obtaining your consent.

14 Changes to This Privacy Policy

Taya555 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or platform features. Where changes are material, Taya555 will notify registered players via email or a prominent notice on the platform prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how Taya555 protects your personal data. Your continued use of the platform following any update constitutes your acceptance of the revised Policy.

15 Contact & Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by Taya555, please contact our Data Privacy Officer. We are committed to addressing all data privacy inquiries promptly and in accordance with the Data Privacy Act of 2012.

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with our response to your data privacy concern.